How BEOS collects, uses and protects your personal data.
BEOS TRAINING LTD, company number 17305625, registered office in 128 City Road, London, England, EC1V 2NX, United Kingdom, is the data controller responsible for the personal data described in this Policy. You can contact us at coach@beos.consulting with any question about how we handle your data.
This Policy applies to personal data we collect through our website, our Services, and our sales and marketing communications, including outreach by email, LinkedIn, WhatsApp, cold calling and platforms such as RedNote (Xiaohongshu). It covers Corporate Clients' Participants, Individual Clients, and prospective clients we contact directly.
This Policy does not cover how third-party platforms, such as Zoom, Airwallex, Calendly, LinkedIn, WhatsApp or RedNote, handle your data once you interact with them directly. We encourage you to review those platforms' own privacy policies.
Identity and contact data: name, job title, employer, email address, phone or WhatsApp number, and LinkedIn profile.
Application data: your answers to the questions on our website application, such as your role, the communication challenge you describe and your typical deal size.
Engagement data: Session attendance, recordings where consented to, training goals, and progress notes.
Session content: where you consent, recordings or transcripts of Sessions and sales calls, used only to prepare your notes and session reports.
Payment data: processed directly and securely by Airwallex; BEOS does not receive or store full card numbers.
Communications: emails, WhatsApp messages, and Calendly booking details.
Website usage data: IP address, browser type, pages visited and how much of our video is watched, collected through our own first-party analytics and, for advertising measurement, the Meta Pixel.
Data a Corporate Client provides to us about its employees or Participants, for the purpose of administering the training programme.
We process personal data for the following purposes and on the following legal bases: to deliver and administer the Services and process payment, on the basis of performance of a contract; to communicate with you about bookings, scheduling and programme logistics, on the basis of performance of a contract or our legitimate interest in running the engagement smoothly; to send marketing communications about our Services, on the basis of your consent, or, for existing business contacts, our legitimate interest, subject always to your right to opt out at any time; to improve our Materials, curricula and training methodology, on the basis of our legitimate interest; to comply with legal, tax and accounting obligations, on the basis of legal obligation; and to establish, exercise or defend legal claims, on the basis of our legitimate interest.
We do not sell personal data to third parties. We share personal data only with the following providers where needed to deliver, operate or improve the Services: Airwallex, for secure payment processing; Zoom, for the delivery of live Sessions; Calendly, for scheduling and booking management; WhatsApp (Meta), for direct communication where you choose to use this channel; Meta Platforms, for advertising measurement through the Meta Pixel and Conversions API, using hashed contact details when you submit our application; Supabase, for secure database hosting in the European Union; Vercel and Lovable, for website and application hosting; Resend and Namecheap Private Email, for email; Bunny.net, for video delivery; Fathom, for call note-taking where you consent; and Anthropic, for AI-assisted drafting of session reports, under terms that do not permit your data to be used to train its models.
Where relevant to a Corporate Client's engagement, we may share limited progress updates about a Participant with that Client's designated HR or learning and development contact, as agreed in the engagement. We may also disclose personal data where required by law, regulation, or a valid order of a court or public authority.
Because BEOS works with Clients and Trainers across the United Kingdom, the Gulf region, Brazil, China and elsewhere, and because some of the processors listed above operate outside the United Kingdom and European Economic Area, including in the United States, personal data may be transferred internationally. Where this occurs, we rely on appropriate safeguards, such as the UK International Data Transfer Addendum, the European Commission's Standard Contractual Clauses, or the recipient's own recognised adequacy or certification mechanism, and we only transfer the data reasonably necessary for the purposes described in this Policy.
We retain personal data for as long as necessary to deliver the Services, manage the Client relationship, and meet our legal, tax and accounting obligations, generally up to six years after the end of an engagement for financial records, in line with UK requirements. Session recordings, where made, are typically retained for ninety days unless a longer period is agreed for training quality purposes. After the applicable retention period, personal data is securely deleted or anonymised.
Our website may use strictly necessary cookies to operate correctly, and, where enabled, analytics cookies to help us understand how the site is used. Where required by law, we will request your consent through a cookie banner before setting any non-essential cookies, and you can manage or withdraw your preferences at any time through your browser settings.
We apply reasonable technical and organisational measures, including access controls, encrypted payment processing through Airwallex, and confidentiality obligations on our Trainers, to protect personal data against unauthorised access, loss or misuse. No system can be guaranteed completely secure, and we cannot guarantee the absolute security of data transmitted over the internet.
Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request erasure of your data, restrict or object to certain processing, request data portability, and withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner's Office at ico.org.uk, or your local data protection regulator. To exercise any of these rights, contact us at coach@beos.consulting.
Our Services are intended for working professionals and are not directed at, or knowingly offered to, individuals under the age of eighteen. We do not knowingly collect personal data from children.
We may update this Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted with a revised effective date, and, where changes are material, we will take reasonable steps to notify active Clients.
If you are resident in the Kingdom of Saudi Arabia, we process your personal data in line with the Personal Data Protection Law and its Implementing Regulations, in addition to UK data protection law. You have the rights that law gives you, including the right to be informed, to access and obtain a copy of your data, to correct it, to request its destruction, and to withdraw your consent. Because BEOS is based in the United Kingdom, your data is transferred outside the Kingdom; we transfer only the data needed to deliver the Services and protect it with the safeguards in Clause III.6. You may also lodge a complaint with the Saudi Data & AI Authority (SDAIA). Residents of other GCC states have the rights their local data protection laws provide.
For any question about this document, or to exercise any privacy right described above, please contact BEOS TRAINING LTD at coach@beos.consulting. Registered Office: 128 City Road, London, England, EC1V 2NX, United Kingdom. Companies House No. 17305625.